Terms and conditions

TERMS AND CONDITIONS OF PLAYOJO CASINO SERVICES

1. LEGAL STATUS These Terms and Conditions ("Terms") govern the relationship between Playojo (hereinafter referred to as "You" or "User") and PlayOJO Limited, a company registered under the laws of Cyprus with registration number HE 357773, having its principal place of business at Anapafseos 1, Limassol, 3096, Cyprus ("PlayOJO" or "we" or "us"). These Terms supersede any previous agreement between You and PlayOJO.

2. ACCEPTANCE OF TERMS By accessing, browsing, using, registering on, subscribing to or placing a bet on PlayOJO's services (collectively referred to as the "Services"), you acknowledge that you have read, understood and agree to be bound by these Terms, including any future amendments thereto.

3. ELIGIBILITY TO USE SERVICES You must be at least 18 years of age to use the Services. We reserve the right to request proof of age or identification from You at any time. If we believe that you are underage, we may suspend or terminate your account without notice.

4. GAMING LICENSE AND REGULATION PlayOJO is licensed and regulated by the Malta Gaming Authority under license number MGA/B2C/217/2012, issued on 1st August 2013, for the purposes of operating an online casino in accordance with Maltese law. We are also licensed by the UK Gambling Commission (UKGC) under account number 39065 for British players.

5. USE OF SERVICES You agree to use the Services only for personal entertainment and not for any commercial or professional purpose. You must ensure that all information provided during registration is accurate, complete and up-to-date. We reserve the right to terminate your account if we believe that you have provided false or misleading information.

6. RESIDENTIAL ADDRESS AND COUNTRY RESTRICTIONS You warrant that Your residential address is located in a jurisdiction where online gambling is permitted by law. Certain countries are restricted from accessing the Services, and we may require verification of Your country of residence to ensure compliance with applicable laws and regulations.

7. ACCOUNT SECURITY You are responsible for maintaining the confidentiality and security of your account details, including username, password, and any other login credentials. You agree to immediately notify us if you suspect any unauthorized access or use of your account.

8. BETTING LIMITS AND RESPONSIBLE GAMBLING We encourage You to set betting limits that suit Your needs and budget. We also provide various responsible gambling tools and features on the platform to help prevent problem gaming.

9. PAYMENT TERMS All payments to and from Your account are subject to our payment terms, including processing times, fees, and any applicable currency exchange rates. We may require additional documentation or verification of Your identity to process certain transactions.

10. WAGERING REQUIREMENTS AND BONUS TERMS Unless otherwise stated in the bonus terms and conditions, all bonuses offered by us come with a wagering requirement of x35 the bonus amount within 30 days of receiving the bonus. Please note that different games contribute differently to meeting the wagering requirements.

11. GAMING SOFTWARE AND FAIRNESS We use gaming software from various suppliers (the "Software Providers") and operate under the principles of fairness, integrity, and randomness as defined by iTech Labs, an independent testing laboratory. We may modify or update the Software at any time without notice to You.

12. CUSTOMER SUPPORT AND COMMUNICATIONS You can contact our customer support team via email at , live chat on the website or through our telephone number (numbers available on the website). We reserve the right to respond to Your queries and provide updates in English only.

13. TERMINATION OF ACCOUNT We may terminate your account, cancel any pending transactions or withhold winnings if we reasonably believe that You have breached these Terms or engaged in fraudulent activity.

14. CHANGES TO TERMS AND CONDITIONS We reserve the right to modify or amend these Terms at any time without prior notice to you. The most up-to-date version of these Terms will be accessible on our website, and it is your responsibility to regularly review them for changes.

15. GOVERNING LAW AND JURISDICTION These Terms shall be governed by and construed in accordance with the laws of Malta and any disputes arising from or in connection with these Terms shall be resolved through arbitration in accordance with the rules of the Malta Arbitration Centre, subject to the exclusive jurisdiction of the Courts of Malta.

16. DISPUTE RESOLUTION In the event of a dispute, we will do our best to resolve it amicably. If not, You may submit Your complaint to the relevant regulatory authority or seek redress through an independent dispute resolution body.

17. SEVERABILITY If any provision of these Terms is held by a court or other competent authority to be invalid, void or unenforceable, the remaining provisions will remain in full force and effect.

18. ENTIRE AGREEMENT These Terms constitute the entire agreement between You and PlayOJO regarding Your use of the Services, superseding all prior agreements, understandings, negotiations and discussions between the parties.

19. NOTICES All notices to be given by us under these Terms may be delivered in writing to Your registered address or sent by email to the email address provided during registration.

20. WAIVER We may waive our rights under these Terms at any time but such waiver will not constitute a general waiver of similar provisions.

21. ACCEPTANCE OF TERMS AND CONDITIONS By accessing and using the Services, You acknowledge that you have read, understood and agree to be bound by these Terms and Conditions.